1. Where are you located?
We are located at 333 North Michigan Avenue (the southeast corner of Michigan and Wacker).
2. What is the code to get into the building?
You can find the code to our building in the reminder emails and text messages you receive for your appointment. You may also call our office at 312-456-0221 to receive the code.
3. What are the closest transit options to your office?
There is a northbound Michigan Avenue bus stop directly outside the entrance to our building. Routes 2, 3, 6, 20, 26, 151, and 157 stop here. There is also a southbound Michigan Avenue bus stop just across the street from our building. Routes 3, 143, 147, 151, and 157 stop here. In addition, the red, green, orange, pink, brown and purple lines stop at State and Lake, which is a 4 block walk from our building.
4. Where do you recommend that I park if I am driving?
Directions to parking can be found at this website: https://www.lazparking.com/local/chicago-il/111-w-wacker-dr. In addition, you may use websites such as ParkWhiz (http://www.parkwhiz.com/) or Spot Hero (https://spothero.com/) to find other parking options.
New Patient FAQ
1. Do I need to arrive early to my first appointment?
If you have not completed the new patient paperwork (found under the “New Patients” tab of our website) in advance, please arrive 15 minutes early to provide us with the necessary information for your appointment.
2. How long should I expect my first appointment to be?
Your initial appointment for a complete oral exam is approximately 1-2 hours. During this time, Dr. Mannering will examine all aspects of your oral health including your teeth, gums, tongue, and history. To get a full understanding of your current health, our team may take x-rays as well. If you are interested in a hygiene appointment during your first visit, you can expect your appointment to be an additional hour.
3. What do I need to bring to my first appointment?
Please bring the completed new patient paperwork and your dental insurance card (if applicable).
4. How much should I expect my first appointment to cost?
The comprehensive oral evaluation costs $105. If x-rays are necessary, they range from $85-180. Finally, if you request a preventative hygiene appointment, you can expect it to cost $140.
5. What does “fee-for-service” mean?
We are a “fee-for-service” office, which means you will pay for services at the time of service. We will submit a claim to your insurance company, who will then cut a check to reimburse you directly the cost that is covered by your individual plan.
6. What forms of payment do you accept?
For your convenience, we accept cash, check, Visa, Mastercard, Discover, and American Express. We also have the ability to take credit and debit card payments over the phone.
7. What insurances do you accept?
We are happy to submit claims to any insurance company, so you may be reimbursed for the covered portion of your services. We are considered an out-of-network practice with all insurance companies.
1. How can I make an appointment?
We have several options for making an appointment. New patients can request an appointment via our website on the “New Patient” page, by calling our office, or by emailing us. In addition to these options, current patients can also request an appointment through PatientConnect.
2. What if I need to cancel or reschedule an appointment?
We understand that conflicts arise and do our best to accommodate patients who need to reschedule. Should a conflict arise, please call or email at least 48 hours in advance of your appointment, so we may fill that opening. Hygiene cancellations within the 48-hour window may be charged a $50 cancellation fee. Patients who miss a hygiene appointment without notice may be charged a $75 cancellation fee. Cancelled or missed appointments with Dr. Mannering may be charged $75 per hour of the scheduled appointment.
1. What do I need to do if I require pre-medication?
Please contact our office in advance of your appointment to request your prescription.
2. What is PatientConnect?
This is your way to stay connected to our practice. Through PatientConnect, you can request appointments, make payments on your account, review your oral health history, and update your notification preferences. To take full advantage of this tool, enroll through the “PatientConnect” link at the top of this webpage.